What does "reverse logistics" refer to?

Reverse logistics refers specifically to the process of managing the flow of goods from their final destination back to the point of origin, a concept that encompasses return processes, repair, recycling, and disposal. This aspect of logistics is crucial for businesses that seek to reclaim value from returned products, manage warranty claims, or dispose of unsold inventory. With the rising importance of sustainability and resource recovery, reverse logistics has become an essential segment of supply chain management.

In contrast, the other options focus on forward logistics, which involve the movement of goods from suppliers to customers or managing delivery routes. This makes those options less relevant in the context of reverse logistics, which is all about the backflow of products for various reasons, ensuring that companies can recover value or responsibly manage waste.